By unanimous vote, the Illinois Commerce Commission (ICC) has issued a First Notice Order making significant changes to the marketing rules retail electric suppliers must follow in Illinois.

After electricity prices spiked during the “polar vortex” winter of 2013-2014, the Commission’s Consumer Services Division recorded a sharp increase in complaints from the public about the aggressive marketing practices of retail electric suppliers. The decision comes after a thorough review of the marketing practices these companies must follow and significantly enhances requirements for consumer protection.

See the complete article in the Illinois Energy Forum-October 2016